In je werk zijn uitstekende communicatieve vaardigheden onmisbaar. Je wilt daarom graag over de juiste gesprekstechnieken en spreekvaardigheden beschikken. Daarnaast wil je goed kunnen luisteren.
Na deze training ben je bent beter in staat om je persoonlijke boodschap over te brengen en houdt structuur en de regie in het gesprek. Daarnaast kun je goed luisteren en leer je omgaan met weerstand in een gesprek.
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